Why are yellow lights flashing on my Billi Tap?

Yellow flashing lights on your Billi Tap means that there is a fault with your tap. Please call our service team on 01905 337187, who will be able to provide expert advice to try and find solution over the phone. If they are unable to do so, we will arrange an engineer visit to solve the issue.

Please see our handy guide below, which gives instructions and meaning to each of the light on the Billi display.

Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Billi Tap products. 

This also means we can service and repair any Blli tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Billi Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

Six Benefits of a Billi Tap Maintenance Plan:

• Proactive preventative maintenance helps to avoid break downs

• Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

• Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

• Easier to budget for, as all costs can be worked out at the start of the year

• Priority service as your unit can be logged onto our service system ahead of time

• Save money on standard Pay as You Go service rates and ad hoc visits.

• One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Visit our Billi Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

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