Boiling Water Taps
Water Dispensers
Coffee Machines
Vending Machines
Coffee & Consumables
Service & Maintenance
Water dispenser not chilling?
Is your water dispenser not chilling? If your water cooler doesn’t appear to be dispensing chilled water please try the following:
- Check that the machine is receiving power and all leads are connected properly and switches have not been turned off.
- Check that the machine has not been overused. The machine may need time to rechill if it has had a high volume of usage.
- Ensure the compressor switch is turned on. If it is not, this should be turned on, you will then need to allow 15-20 minutes for the internal tank to chill.
- If the unit is in a high temperature room, this may affect the temperature of the water. If this is the case, the machine will need relocating
If this has not resolved the issue, please complete our service form and one of our water experts will be in touch to arrange and engineers’ visit.
Six Benefits of a Water Dispenser Maintenance Plan:
-
Proactive preventative maintenance helps to avoid break downs and water dispenser not chilling
-
Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency
-
Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up
-
Easier to budget for, as all costs can be worked out at the start of the year
-
Priority service as your unit can be logged onto our service system ahead of time
-
Save money on standard Pay as You Go service rates and ad hoc visits.
-
One phone number and a dedicated service email which you can log any service requests
Service & Maintenance Plans
Silver – includes routine servicing and replacement filters (both scale and taste filters)
Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs
Platinum – full package which includes servicing, filters, labour charges and replacement parts
Basic
SILVER
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Â
Replacement Parts Cover (Including
associated labour costs)
Advanced
GOLD
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Replacement Parts Cover (Including
associated labour costs)
Premium
PLATINUM
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Replacement Parts Cover (Including
associated labour costs)
Is your water dispenser not chilling still?
Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187
Sales & Enquiry Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
Service & Technical Support Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
