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Service & Maintenance
Water Cooler Repair – Not dispensing sparkling water?
If you’re looking for water cooler repair service, you’ve come to the right place.
The most common cause of no sparkling water being dispensed is usually down to an empty C02 tank or a disconnection. Please also check the following steps which may also resolve the issue:
- Check that the machine is receiving power and all leads are connected properly.
- Check that the machine has not been overused. The machine may need time to reset if it has had a high volume of usage.
- If your machine dispenses sparkling water throughout the day but not first thing in the morning, it may be in sleep mode. You will need to complete our service request form to arrange for an engineer to visit to resolve this.
If this has not resolved the issue, please complete our service form and one of our water experts will be in touch to arrange a water cooler repair visit. Or if you simply need a replacement C02 canister.
Six Benefits of a Water Dispenser Maintenance Plan:
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Proactive preventative maintenance helps to avoid break downs and water cooler repair
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Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency
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Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up
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Easier to budget for, as all costs can be worked out at the start of the year
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Priority service as your unit can be logged onto our service system ahead of time
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Save money on standard Pay as You Go service rates and ad hoc visits.
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One phone number and a dedicated service email which you can log any service requests
Service & Maintenance Plans
Silver – includes routine servicing and replacement filters (both scale and taste filters)
Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs
Platinum – full package which includes servicing, filters, labour charges and replacement parts
Basic
SILVER
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
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Replacement Parts Cover (Including
associated labour costs)
Advanced
GOLD
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Replacement Parts Cover (Including
associated labour costs)
Premium
PLATINUM
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Replacement Parts Cover (Including
associated labour costs)
Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the water cooler repair solutions you need. 01905 337187
