Brita Tap
Service
As a supplier of Brita tap systems, we are a fully trained and approved contractor for the installation and service of all Brita Tap dispensers.Â
Brita taps are an investment. Therefore, it’s important to maintain them to achieve the most return on the outlay of your hard earned cash. Our Brita Service Plans help preserve your Brita Tap and our service engineers are quick to respond to any Brita tap breakdowns and will be happy to help with any query you may have. In addition to this, we have three Brita Tap maintenance packages; Silver, Gold and Platinum. Each of these Brita tap service plans have different levels of cover depending on what your requirements are as your taps may still be under warranty for Brita Tap spare parts.
5 benefits of Brita Taps Service Plans:
– Dedicated expert engineers and customer service team
– Service packages that suit your requirements
– BRITA approved filters, spare parts and components
– Proactive filter changes to keep your equipment and water at its best
– Easy budgeting, one annual invoice and we take care of the rest!
The below troubleshooting guide may have you solve any issues you have with your Brita taps to avoid calling out an engineer:
No Still Water Coming Out
Check whether sparkling water is able to be dispensed. If so, then it could be that the still water side is frozen. Unplug the unit for 24 hours, then see if it will work, if not, you will need to arrange for an engineer.
No Sparkling Water Coming Out
If the sparkling button is illuminated, reset the carbonator by switching the unit off and then back on. Also check the pressure on the CO2 regulator and that the CO2 is turned on.
Cold Water Coming Out Warm
Check unit is plugged in and blue power light is on, consequently, if it is off, turn the machine on and wait at least 45 minutes to check whether the water is coming out cold. Secondly, if the blue light is on, check the vents on the unit to make sure they are clear of objects and dust. Clean the vents with a soft cloth if necessary.
No Hot Water Coming Out
If the boiler light is on, try unplugging the unit and then turn back on, wait 5 minutes for the boiler to heat up. If hot water still doesn’t dispense, you will need to call our technical team.
Brita Unit Making Loud Noise
Check the water supply is turned on. If it is on, this is most likely a faulty unit and will need an engineer to fix.
Brita Water Filters
We stock and supply a range of official BRITA parts, including all essential accessories for your water dispenser, from water filters to maintain the purity of your water to replacement CO2 canisters for sparkling water dispense.
Service & Technical Support Form
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Service & Maintenance Plans
Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Replacement Parts Cover (Including associated labour costs)
What our customers say...
" So helpful, friendly and knowledgeable, took the time to show us all the functions on the machine nothing was too much trouble… a credit to the Wellbeing family. "
" High quality products with brilliant customer service. Everyone you deal with from initial contact to the installer are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone. "
" Excellent company to deal with, sales people very helpful and after our coffee machine and Billi tap were installed their after care was superb. Products are very good quality and any breakdowns are dealt with very quickly. The service technicians are also very friendly! "
