Service &
Maintenance
Boiling Water Taps
Water Dispensers
Coffee Machines
Vending Machines
Coffee & Consumables
Service & Maintenance
“Dedicated aftercare, tech support & service plans”
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
Coffee Machines
Service & Support
Water Dispensers
Service & Support
Billi Taps
Service & Support
Zip Taps
Service & Support
Frequently Asked
Questions
FAQs
Coffee Machine Filters & Accessories
Water Dispensers Filters & Accessories
Billi Taps Filters & C02 Canisters
Zip Taps Filters & C02 Canisters
Cleaning Products
We have an essential range of cleaning and hygiene products to ensure your office coffee and water experience is enhanced and maintained. Including water purity and taste filters to ensure you always experience great tasting and hygienic hot beverages.
Service & Maintenance Plans
Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Replacement Parts Cover (Including associated labour costs)
Holistic Customer Care
& Tech Support
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver your clients the highest quality aftercare.
Our “2-95” Rapid Response Mantra ensures all customer queries are responded to within 2 hours, and 95% of call-outs resolved by end of the next working day.
Tailored Service
Knowledgeable and friendly sales & service teams.
Rapid Response
Same or next day attendance to any technical issues.
Flexibility
Contracts & Service packages to suit your business.
Delighted Customers
96% of our clients would recommend us!
Nationwide Engineers
Wellbeing Group offer a range of service packages for all office coffee and water dispensing products. Free bi-annual servicing and filter change visits come as standard on our preventative maintenance scheme.
All repairs and services are carried out by our friendly Service Engineers to meticulously high standards.
Facilities Management Partners
We work with facilities management companies & personnel to integrate stylish, innovative coffee and hydration solutions, to compliment the design & build of new office workspaces or social and kitchen areas.
Discover more on how we can help you deliver coffee & water facilities to complement any new office fit-out.
What our customers say...
" So helpful, friendly and knowledgeable, took the time to show us all the functions on the machine nothing was too much trouble… a credit to the Wellbeing family. "
" High quality products with brilliant customer service. Everyone you deal with from initial contact to the installer are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone. "
" Excellent company to deal with, sales people very helpful and after our coffee machine and Billi tap were installed their after care was superb. Products are very good quality and any breakdowns are dealt with very quickly. The service technicians are also very friendly! "
Sales & Enquiry Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
Service & Technical Support Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
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