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01905 337187

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Billi Water Filter Replacement

Billi Water Filter Replacement

by | Sep 24, 2024 | Uncategorized

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Home > Billi Tap Filters and Accessories > Billi Tap Filter Replacement

Billi Tap Filters

Billi Tap Replacement Filter 994051

£148.56

Part number – 994051

Official Billi Tap Water Filter – Approved and suitable for all Billi systems

Your Billi tap will require a new Billi Tap Filter every 6 months, the orange lights will appear on your Billi tap indicating that a change is due. To maintain water quality, it is necessary to replace the filter cartridges in your Billi tap.

We offer service plans to help you save money on your Billi Tap filters and servicing. Contact our friendly experts to find out more – 01905 337187

Related products

Billi Tap Filter

Billi Tap Filter

by | Sep 24, 2024 | Uncategorized

Billi Tap Filter

Official partner for Billi Tap systems, fully trained and approved contractor for the supply, installation and service of all Billi Tap products, including Billi Tap filters & spare parts.

Billi Tap Filters
Billi UK

Approved Billi Tap UK Service Provider

As an offical service provider for Billi Taps UK, we are a fully trained and approved contractor for the supply, installation and service of all Billi Tap systems. From the taps and undercounter systems themselves, to water filters, parts and accessories. Our unrivalled support and aftercare sets us apart in the UK as service provider for Billi UK, fully trained Billi Tap engineers nationwide for rapid response and installations.

This also means we can service and repair any Billi tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Billi Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a bespoke solutions to your issues.

Billi Tap Servicing

Our team of skilled technicians specializes in the servicing and repair of Billi Tap systems, ensuring they function flawlessly year-round. Here’s what sets our service apart:

Expert Technicians: Our technicians are factory-trained and equipped with in-depth knowledge of the Billi Taps. They are capable of identifying and resolving any issues promptly and efficiently.

Comprehensive Servicing: We offer comprehensive servicing that covers all essential aspects of the Billi Tap, including filter replacement, temperature calibration, and general system checks.

Timely Repairs: In the event of a malfunction, we understand the urgency of the situation. Our rapid-response team ensures that repairs are carried out swiftly, minimizing downtime and disruptions.

Billi Tap Servicing

Filter Replacement: The water filter in the Billi Taps plays a vital role in maintaining water quality. Replace the filter regularly to ensure that employees continue to enjoy clean and great-tasting water.

Genuine Spare Parts: We use only genuine spare parts to maintain the quality and performance of the Billi Taps, giving you peace of mind and confidence in our services.

Scheduled Maintenance Plans: To simplify the process, we offer customized maintenance plans tailored to your company’s needs. These plans help ensure regular check-ups, reducing the likelihood of unexpected breakdowns.

Billi Tap Filters

We stock and supply a range of official Billi parts, including all essential accessories for your water dispenser, from water filters to maintain the purity of your water to replacement CO2 canisters for sparkling water dispense.

View Range
Cleaning Tablets

Billi Tap

Troubleshooting & FAQ’s.

Do I need to be a Wellbeing Group customer to have my “Billi Tap” serviced?

No, you do not need to be an existing customer to receive our water tap service and support. We provide Billi Tap support for any office that has a tap and needs servicing, however our service plans make it cheaper and less hassle to keep your machine in prime dispensing order.

Talk to our team to find out more 01905 337187

My Billi Tap is not dispensing water, what shall I do?

Firstly, enquire whether the water supply to your building has been interrupted at all, often it could be down to localised water pressure. Next, try checking that the water supply to the Billi under counter unit is turned on. Sometimes this could be isolated by a member of staff by mistake and would prevent the cold water supply reaching the tap. Also, check that the power is turned on, and see if there are any error messages shown on the display screen. If you do have an error message showing on your Billi tap, it may be best to speak to one of our service team.

01905 337187

My Billi Tap is leaking or dripping?

If you are experience water leaking from the tap head or under counter unit, immediately switch the machine off at the mains and isolate the water supply to the machine. Contact our service team who will advise and arrange an engineer to visit your office to resolve.

01905 337187

No boiling water coming out my Billi tap and the dispenser red light is always flashing.

The heating element may have blown or overloaded. Contact our service team on 01905 337187 to arrange a service of your system.

How often do water do Billi Tap Filters need changing?

Your Billi Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Billi Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you. If you don’t have a service plan with us, please get in touch to find out more.

01905 337187

Where can I buy Billi C02 cannister replacements for sparkling water taps?

You can buy Billi C02 gas replacements directly from us here at Wellbeing Group. Click here to purchase the correct replacement for your sparkling Billi Tap.

Why do the red and blue lights flash on my Billi Tap?

Flashing red means boiling water hasn’t reached 99°C yet. Flashing blue means water hasn’t chilled to set temperature. Both lights will glow solid when this happens.

Billi Tap Guide

 

What does it mean when the yellow lights are flashing on my Billi tap?

Yellow flashing lights on your Billi Tap means that there is a fault with your tap. Please call our service team on 01905 337187, who will be able to provide expert advice to try and find solution over the phone. If they are unable to do so, we will arrange an engineer visit to solve the issue.

Billi Tap Guide

MORE BILLI TAPS FAQs

Billi Taps Service Plans

Our Service Plans help preserve your Billi Taps and our service engineers are quick to respond to any water cooler breakdowns and will be happy to help with any query you may have. In addition to this, we have three maintenance packages; Silver, Gold and Platinum. Each of these water dispenser service plans have different levels of cover depending on what your requirements are as your taps may still be under warranty for Billi Tap spare parts.

5 benefits of Billi Taps Service Plans:

 

– Dedicated expert engineers and customer service team

– Service packages that suit your requirements

– Approved filters, spare parts and components

– Proactive filter changes to keep your equipment and water at its best

– Easy budgeting, one annual invoice and we take care of the rest!

Billi Tap

For offices looking to enhance their workplace hydration strategy, Wellbeing Group is the perfect partner. With their expert knowledge, commitment to sustainability, and wide range of customizable solutions, they deliver an exceptional drinking experience that benefits both employees and the environment.

Service & Maintenance Plans

Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.

ENQUIRE
ENQUIRE
ENQUIRE

Billi Water Filters

Billi Water Filters

by | Sep 24, 2024 | Uncategorized

Billi Water Filters

Official partner for Billi Tap systems, fully trained and approved contractor for the supply, installation and service of all Billi Tap products, including Billi water filters & spare parts.

Billi Tap Filters
Billi UK

Approved Billi Tap UK Service Provider

As an offical service provider for Billi Taps UK, we are a fully trained and approved contractor for the supply, installation and service of all Billi Tap systems. From the taps and undercounter systems themselves, to water filters, parts and accessories. Our unrivalled support and aftercare sets us apart in the UK as service provider for Billi UK, fully trained Billi Tap engineers nationwide for rapid response and installations.

This also means we can service and repair any Billi tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Billi Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a bespoke solutions to your issues.

Billi Tap Servicing

Our team of skilled technicians specializes in the servicing and repair of Billi Tap systems, ensuring they function flawlessly year-round. Here’s what sets our service apart:

Expert Technicians: Our technicians are factory-trained and equipped with in-depth knowledge of the Billi Taps. They are capable of identifying and resolving any issues promptly and efficiently.

Comprehensive Servicing: We offer comprehensive servicing that covers all essential aspects of the Billi Tap, including filter replacement, temperature calibration, and general system checks.

Timely Repairs: In the event of a malfunction, we understand the urgency of the situation. Our rapid-response team ensures that repairs are carried out swiftly, minimizing downtime and disruptions.

Billi Tap Servicing

Filter Replacement: The water filter in the Billi Taps plays a vital role in maintaining water quality. Replace the filter regularly to ensure that employees continue to enjoy clean and great-tasting water.

Genuine Spare Parts: We use only genuine spare parts to maintain the quality and performance of the Billi Taps, giving you peace of mind and confidence in our services.

Scheduled Maintenance Plans: To simplify the process, we offer customized maintenance plans tailored to your company’s needs. These plans help ensure regular check-ups, reducing the likelihood of unexpected breakdowns.

Billi Water Filters

We stock and supply a range of official Billi parts, including all essential accessories for your water dispenser, from water filters to maintain the purity of your water to replacement CO2 canisters for sparkling water dispense.

View Range
Cleaning Tablets

Billi Tap

Troubleshooting & FAQ’s.

Do I need to be a Wellbeing Group customer to have my “Billi Tap” serviced?

No, you do not need to be an existing customer to receive our water tap service and support. We provide Billi Tap support for any office that has a tap and needs servicing, however our service plans make it cheaper and less hassle to keep your machine in prime dispensing order.

Talk to our team to find out more 01905 337187

My Billi Tap is not dispensing water, what shall I do?

Firstly, enquire whether the water supply to your building has been interrupted at all, often it could be down to localised water pressure. Next, try checking that the water supply to the Billi under counter unit is turned on. Sometimes this could be isolated by a member of staff by mistake and would prevent the cold water supply reaching the tap. Also, check that the power is turned on, and see if there are any error messages shown on the display screen. If you do have an error message showing on your Billi tap, it may be best to speak to one of our service team.

01905 337187

My Billi Tap is leaking or dripping?

If you are experience water leaking from the tap head or under counter unit, immediately switch the machine off at the mains and isolate the water supply to the machine. Contact our service team who will advise and arrange an engineer to visit your office to resolve.

01905 337187

No boiling water coming out my Billi tap and the dispenser red light is always flashing.

The heating element may have blown or overloaded. Contact our service team on 01905 337187 to arrange a service of your system.

How often do water do Billi Tap Filters need changing?

Your Billi Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Billi Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you. If you don’t have a service plan with us, please get in touch to find out more.

01905 337187

Where can I buy Billi C02 cannister replacements for sparkling water taps?

You can buy Billi C02 gas replacements directly from us here at Wellbeing Group. Click here to purchase the correct replacement for your sparkling Billi Tap.

Why do the red and blue lights flash on my Billi Tap?

Flashing red means boiling water hasn’t reached 99°C yet. Flashing blue means water hasn’t chilled to set temperature. Both lights will glow solid when this happens.

Billi Tap Guide

 

What does it mean when the yellow lights are flashing on my Billi tap?

Yellow flashing lights on your Billi Tap means that there is a fault with your tap. Please call our service team on 01905 337187, who will be able to provide expert advice to try and find solution over the phone. If they are unable to do so, we will arrange an engineer visit to solve the issue.

Billi Tap Guide

MORE BILLI TAPS FAQs

Billi Taps Service Plans

Our Service Plans help preserve your Billi Taps and our service engineers are quick to respond to any water cooler breakdowns and will be happy to help with any query you may have. In addition to this, we have three maintenance packages; Silver, Gold and Platinum. Each of these water dispenser service plans have different levels of cover depending on what your requirements are as your taps may still be under warranty for Billi Tap spare parts.

5 benefits of Billi Taps Service Plans:

 

– Dedicated expert engineers and customer service team

– Service packages that suit your requirements

– Approved filters, spare parts and components

– Proactive filter changes to keep your equipment and water at its best

– Easy budgeting, one annual invoice and we take care of the rest!

Billi Tap

For offices looking to enhance their workplace hydration strategy, Wellbeing Group is the perfect partner. With their expert knowledge, commitment to sustainability, and wide range of customizable solutions, they deliver an exceptional drinking experience that benefits both employees and the environment.

Service & Maintenance Plans

Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.

ENQUIRE
ENQUIRE
ENQUIRE

Point of Use Water Dispensers

Point of Use Water Dispensers

by | Sep 9, 2024 | Water

Point of Use

Water Dispensers

Full service provider for Point of Use Water Dispensers, including install, service, repairs and parts for UK leading brands.

Water Dispensers

Point of use water coolers, also known as plumbed-in or mains-fed water coolers, connect directly to the building’s water supply so can provide almost unlimited filtered drinking water on demand from floor standing or desktop machines.

Enhancing Office Hydration: Wellbeing Group as a Premier Point of Use Water Dispenser Provider

In today’s fast-paced work environment, employee wellbeing is a top priority for businesses aiming to foster a productive and healthy workplace. One critical aspect of employee health and satisfaction is access to clean, fresh drinking water. Wellbeing Group, a leading Point of Use (POU) water dispenser service provider, offers an ideal solution for office and workplace hydration needs. With cutting-edge water filtration systems, customizable options, and sustainability at the core, Wellbeing Group is setting new standards for workplace hydration.

Mains Fed Water Dispensers

What is a Point of Use (POU) Water Dispenser?

A Point of Use water dispenser connects directly to the building’s water supply, filtering and cooling (or heating) the water on demand. Unlike traditional bottled water coolers, which rely on frequent deliveries and plastic bottles, POU dispensers offer a continuous, hassle-free supply of fresh water.

This means companies can eliminate the need for bulky water bottles, reduce their carbon footprint, and provide employees with a more sustainable and convenient hydration option.

Why Choose Wellbeing Group for POU Water Dispensers?

Wellbeing Group is the home of workplace refreshment and we stand out for, high-quality service, reliability, and innovative water solutions tailored to modern office environments. Here’s why we are the go-to choice for businesses:

Comprehensive Selection

Diverse Range: Wellbeing Group stocks a broad array of POU water dispensers suitable for any office or workplace, including water coolers, taps, and boiling taps.

Tailored Solutions: Whether you need a POU for a small office kitchen or a large corporate canteen, Wellbeing Group has the right product to meet your needs.

Quality Assurance

Market Leading Products: Wellbeing Group only supply market leading manufacturers products, know for the latest technology, cutting edge design, ensuring high performance and reliability.

Expert Guidance & Support

Professional Advice: The Wellbeing Group team includes experts who can help you select the right machines for your specific requirements and provide guidance on installation, servicing & maintenance.

Customer Service: Exceptional customer service ensures a seamless purchasing experience, with support available to address any questions or concerns.

Advanced Filtration Technology

Our filters ensure that water is free from impurities, including bacteria, chlorine, and other contaminants. The result is great-tasting, purified water on demand, providing peace of mind that employees are drinking the best quality water available.

Eco-Friendly and Sustainable

By eliminating the need for plastic water bottles, businesses can significantly reduce their plastic waste. This not only helps the environment but also supports corporate social responsibility (CSR) initiatives. The continuous flow from a POU system also means fewer deliveries, cutting down on carbon emissions from transportation.

Cost-Effective Solution

Compared to traditional water bottle delivery services, Wellbeing Group’s POU systems provide a more cost-effective hydration solution for businesses. Once installed, the system delivers a virtually endless supply of water at a fixed cost. Companies can save on storage space, delivery fees, and the ongoing costs associated with bottled water solutions.

Stylish and Versatile Designs

Offices are becoming more sophisticated in their design, and Wellbeing Group understands that aesthetics matter. Their range of POU water dispensers includes sleek, modern models that seamlessly blend into any office space, from compact units ideal for small breakrooms to high-capacity dispensers perfect for larger workplaces.

Hassle-Free Maintenance

Wellbeing Group offers comprehensive maintenance packages for all their POU water dispensers. Regular servicing and filter changes are included, ensuring that the equipment functions optimally without businesses needing to worry about upkeep. Their reliable customer service ensures swift responses to any issues, keeping the water flowing at all times.

Point Of Use Water Dispenser Service Plans

Our Service Plans help preserve your POU and our service engineers are quick to respond to any water cooler breakdowns and will be happy to help with any query you may have. In addition to this, we have three maintenance packages; Silver, Gold and Platinum. Each of these water dispenser service plans have different levels of cover depending on what your requirements are as your taps may still be under warranty for POU spare parts.

5 benefits of Water Dispenser Service Plans:

 

– Dedicated expert engineers and customer service team

– Service packages that suit your requirements

– Approved filters, spare parts and components

– Proactive filter changes to keep your equipment and water at its best

– Easy budgeting, one annual invoice and we take care of the rest!

Sparkling Water Dispensers

For offices looking to enhance their workplace hydration strategy, Wellbeing Group is the perfect partner. With their expert knowledge, commitment to sustainability, and wide range of customizable solutions, they deliver an exceptional drinking experience that benefits both employees and the environment.

Borg & Overstrom
Chilled Water Taps
Borg & Overstrom
Water Dispensers
Billi Service
Boiling Water Taps
Borg & Overstrom
Service & Support

Brita Water Filters

We stock and supply a range of official BRITA parts, including all essential accessories for your water dispenser, from water filters to maintain the purity of your water to replacement CO2 canisters for sparkling water dispense.

View Range
Cleaning Tablets

Service & Technical Support Form

[fluentform id=”19″]

Service & Maintenance Plans

Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.

ENQUIRE
ENQUIRE
ENQUIRE

What our customers say...

" So helpful, friendly and knowledgeable, took the time to show us all the functions on the machine nothing was too much trouble… a credit to the Wellbeing family. "

" High quality products with brilliant customer service. Everyone you deal with from initial contact to the installer are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone. "

" Excellent company to deal with, sales people very helpful and after our coffee machine and Billi tap were installed their after care was superb. Products are very good quality and any breakdowns are dealt with very quickly. The service technicians are also very friendly! "

Credentials

Brita Water Filters

Brita Water Filters

by | Jul 19, 2024 | Boiling Water Taps, Service & Maintenance, Water

Brita Water

Filters

As a supplier of Brita tap systems, we are a fully trained and approved contractor for the service of all Brita Tap dispensers, including genuine Brita water filters. 

Brita Service Plans

In any modern workplace, providing employees with clean and refreshing water is a fundamental necessity. The quality of the water consumed can significantly impact overall health, productivity, and well-being. BRITA filters, renowned for their advanced filtration technology, ensure that the water in your office is not only safe but also tastes great. Wellbeing Group, a trusted provider of office solutions, supplies a comprehensive range of BRITA filters tailored to meet the unique needs of various workplaces. Let’s explore the benefits of using BRITA filters and why sourcing them from Wellbeing Group is the best choice for your office.

Brita Taps

BRITA Filters Supplied by Wellbeing Group

Wellbeing Group offers a wide range of BRITA filters, ensuring that your office water supply remains clean and refreshing. Here’s why you should consider sourcing your BRITA filters from Wellbeing Group:

Comprehensive Selection

Diverse Range: Wellbeing Group stocks a broad array of BRITA filters suitable for various water systems and appliances, including water coolers, taps, and boiling taps.

Tailored Solutions: Whether you need filters for a small office kitchen or a large corporate canteen, Wellbeing Group has the right product to meet your needs.

Quality Assurance

Genuine BRITA Products: All filters supplied by Wellbeing Group are authentic BRITA products, ensuring high performance and reliability.

Proven Effectiveness: BRITA filters are rigorously tested to meet the highest standards of water filtration, guaranteeing superior quality and safety.

Expert Guidance and Support

Professional Advice: The Wellbeing Group team includes experts who can help you select the right filters for your specific requirements and provide guidance on installation and maintenance.

Customer Service: Exceptional customer service ensures a seamless purchasing experience, with support available to address any questions or concerns.

Convenient Ordering and Delivery

User-Friendly Platform: Wellbeing Group’s website is designed for easy navigation, making it simple to find and order the filters you need.

Prompt Delivery: Efficient delivery services ensure that your filters arrive quickly, minimizing any disruption to your office water supply.

BRITA Tap Service Plans

Our Brita Service Plans help preserve your Brita Tap and our service engineers are quick to respond to any Brita tap breakdowns and will be happy to help with any query you may have. In addition to this, we have three Brita Tap maintenance packages; Silver, Gold and Platinum. Each of these Brita tap service plans have different levels of cover depending on what your requirements are as your taps may still be under warranty for Brita Tap spare parts.

5 benefits of Brita Taps Service Plans:

 

– Dedicated expert engineers and customer service team

– Service packages that suit your requirements

– BRITA approved filters, spare parts and components

– Proactive filter changes to keep your equipment and water at its best

– Easy budgeting, one annual invoice and we take care of the rest!

Brita FAQ

Providing your office with clean, great-tasting water is crucial for the health and well-being of your employees. BRITA filters, supplied by Wellbeing Group, offer a reliable and effective solution to ensure high-quality water in your workplace. With a comprehensive selection of genuine BRITA products, expert guidance, and exceptional customer service, Wellbeing Group is your ideal partner for all your office water filtration needs.

Invest in BRITA filters from Wellbeing Group to enhance hydration, promote health, and support sustainable practices in your office. Enjoy the benefits of superior water quality and the peace of mind that comes with expert support and high-quality products.

The below troubleshooting guide may have you solve any issues you have with your Brita taps to avoid calling out an engineer:

No Still Water Coming Out

Check whether sparkling water is able to be dispensed. If so, then it could be that the still water side is frozen. Unplug the unit for 24 hours, then see if it will work, if not, you will need to arrange for an engineer.

No Sparkling Water Coming Out

If the sparkling button is illuminated, reset the carbonator by switching the unit off and then back on.  Also check the pressure on the CO2 regulator and that the CO2 is turned on.

Cold Water Coming Out Warm

Check unit is plugged in and blue power light is on, consequently, if it is off, turn the machine on and wait at least 45 minutes to check whether the water is coming out cold.  Secondly, if the blue light is on, check the vents on the unit to make sure they are clear of objects and dust. Clean the vents with a soft cloth if necessary.

No Hot Water Coming Out

If the boiler light is on, try unplugging the unit and then turn back on, wait 5 minutes for the boiler to heat up.  If hot water still doesn’t dispense, you will need to call our technical team.

Brita Unit Making Loud Noise

Check the water supply is turned on. If it is on, this is most likely a faulty unit and will need an engineer to fix.

Brita Water Filters

We stock and supply a range of official BRITA parts, including all essential accessories for your water dispenser, from water filters to maintain the purity of your water to replacement CO2 canisters for sparkling water dispense.

View Range
Cleaning Tablets

Service & Maintenance Plans

Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.

ENQUIRE
ENQUIRE
ENQUIRE

What our customers say...

" So helpful, friendly and knowledgeable, took the time to show us all the functions on the machine nothing was too much trouble… a credit to the Wellbeing family. "

" High quality products with brilliant customer service. Everyone you deal with from initial contact to the installer are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone. "

" Excellent company to deal with, sales people very helpful and after our coffee machine and Billi tap were installed their after care was superb. Products are very good quality and any breakdowns are dealt with very quickly. The service technicians are also very friendly! "

Credentials