View Cart
01905 917328

ABOUT    SPECIFY    CASE STUDIES

BLOG    FAQ    CONTACT

ABOUT US

DESIGN & FIT OUT

CASE STUDIES

FAQ

BLOG

CONTACT

sales@thewellbeinggroup.co.uk

01905 337187

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Billi Eco Tap Servicing

Billi have recently decided to discontinue its Eco Tap model range. However, for those who have come to rely on the convenience and efficiency of the Billi Eco Tap, there’s no need to worry. The Wellbeing Group, a dedicated service provider, is here to ensure that existing users can still access parts, filters, and expert service and repairs for their  Billi Eco Tap systems.

In addition to this, we have three maintenance packages; Silver, Gold and Platinum. Each of these Billi service plans have different levels of cover depending on what your requirements are.

Your Trusted Partner for Billi Eco Tap Support

For those who rely on the Billi Eco Tap and are concerned about maintenance, repairs, and access to replacement parts and filters, Wellbeing Group is here to provide peace of mind. As a leading provider of Billi products and services, we are committed to supporting existing Billi Eco Tap users even after the discontinuation of the model.

1. Access to Genuine Parts: We stock of genuine Billi Eco Tap parts, ensuring that users can continue to replace components when necessary. This means that if any part of your Eco Tap system requires replacement, you can trust that it will be with authentic components, maintaining the high-quality performance of your appliance.

2. Filters and Maintenance: Regular maintenance and filter replacements are crucial to ensuring the continued efficiency and safety of your Billi Eco Tap. Wellbeing Group offers a range of filters and maintenance services to keep your system running smoothly. This ensures that you can enjoy the same great-tasting, filtered water that the Eco Tap has always provided.

3. Expert Service and Repairs: If your Billi Eco Tap requires repair or servicing, our team of highly trained technicians are ready to assist you. With their extensive knowledge of Billi systems, they can diagnose and address any issues promptly. Or if required arrange a Billi engineer to visit your site, whilst ensuring minimal disruption to your business.

Billi Eco Tap

The Importance of Professional Service and Repair

When it comes to maintaining the functionality of your Billi Eco Tap, professional service and repair are crucial. Attempting to fix complex appliances without the necessary expertise can lead to further damage and safety hazards. Here are some reasons why professional assistance is essential:

 

  1. Expertise: The Wellbeing Group’s technicians are trained and certified to work on Billi appliances, ensuring that your system receives the best care possible. They have in-depth knowledge of the product and can identify and rectify issues swiftly.
  2. Safety: Handling electrical and plumbing components requires a thorough understanding of safety procedures. The Wellbeing Group’s professionals are equipped with the necessary skills and tools to work on your Eco Tap safely, minimizing the risk of accidents.
  3. Efficiency: Professional service and repair ensure that your Billi Eco Tap operates at peak efficiency. This not only saves you money on energy bills but also extends the lifespan of your appliance, reducing the need for frequent replacements.

Billi Eco Tap services we offer

Wellbeing Group offers a comprehensive range of services for the Billi Eco Tap, ensuring that your appliance remains in top condition:

  1. Routine Maintenance: Regular maintenance checks help identify and address potential issues before they escalate. Our technicians can clean, inspect, and fine-tune your Billi Tap to keep it running smoothly.
  2. Repairs: If you experiences any problems, such as inconsistent heating or leaks, the Wellbeing Group can diagnose the issue and provide efficient repairs using genuine Billi parts.
  3. Replacement: In some cases, your system may require replacement components or upgrades. We can source and install these parts to ensure your appliance performs optimally.
  4. Emergency Services: If you encounter a sudden breakdown, Wellbeing Group offers emergency repair services to minimize downtime and inconvenience.

Benefits of a Billi Eco Tap Service Plan:

– Dedicated expert engineers and customer service team

– Service packages that suit your requirements

– Approved filters, spare parts and components

– Proactive filter changes to keep your equipment and water at its best

– Easy budgeting, one annual invoice and we take care of the rest!

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Book a maintenance visit:

Our Billi service technicians are qualified water system experts, trained to professionally service and maintain all Billi products and other brands throughout the UK.

Booking a Billi Eco Tap service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

  • Product Type:
  • Model (if known):
  • Serial Number:
  • Details of the fault:
  • Company Name:
  • Location of the equipment:
  • Contact Name:
  • Contact Number:

If you would prefer to discuss your service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

 

Benefits of filtered water

Sales & Enquiry Form

Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

Sales Enquiry Footer Form (#27)

Service & Technical Support Form

Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

Service & Support Footer Form (#28)

Worcester Head Office
Severn House, Bromyard Road
Crown East, Worcester
WR2 5TR
London Showroom
5 Sycamore Street
Barbican
EC1Y 0SG
T:  01905 337187
E:  sales@thewellbeinggroup.co.uk