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What does the blue flashing chilled light on a Zip Tap mean?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWhat does the blue flashing chilled light on a Zip Tap mean?The blue flashing chilled light on a Zip Tap means the chilled water hasn’t dropped to the...
What does the red flashing light on a Zip Tap mean?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWhat does the red flashing boiling light on a Zip Tap mean?The red flashing boiling lighton a Zip Tap means boiling water hasn’t reached 99°C yet. Wait...
My Zip Tap is not dispensing water, what shall I do?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceMy Zip Tap is not dispensing water, what should I do?If your Zip Tap is not dispensing water, firstly, enquire whether the water supply to your building...
Zip Tap CO2 canister replacements for sparkling water taps?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceZip Tap CO2 canisters for sparkling water taps?You can buy Zip Tap CO2 canister replacements directly from us here at Wellbeing Group. Click here to...
Water filters for Zip Tap systems?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWater filters for Zip Tap systemsWellbeing Group are a Platinum Partner for Zip Tap systems. We supply official products, parts, service and water filters...
What to do when the Zip Tap filter light comes on?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWhat to do when the Zip Tap filter light comes on?Your Zip HydroTap will notify you when the filter replacement is due. The change filter light will flash...
How often do Zip Tap filters need changing?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceHow often do Zip Tap filters need changing?Your Zip Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing...
Zip Tap Service & Repairs
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceZip Tap Service & Repairs Official partner for Zip Tap systems, fully trained and approved contractor for the supply, installation and service of all...
Is Ventilation required for a Zip Tap?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceIs ventiliation required for a Zip Tap?Dut to the sophisticated technology, Zip under-counter system do not require much additional ventilation space, so...
How energy efficient are Zip Taps compared to kettles?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceHow energy efficient are Zip Taps compared to kettles?Greener & LeanerZip Taps are 95% efficient at turning electricity into boiling water, making it...
Can I rent or lease Zip Taps?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceCan I rent or lease Zip Taps?Yes, you can rent or lease Zip Taps. We have flexible lease payment plans across our entire range of Zip Taps. We offer very...
How big is the Zip Tap under counter system?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceHow big is the Zip Tap under counter system?Depending on the type of Zip and the capacity you opt for will determine the size of the Zip Tap under counter...
How many people can Zip Taps cater for?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceHow many people can Zip Taps cater for?Useful Zip Tap guides There is a Zip Tap available in our range for every office big or small. Each specification...
How do I work out which Zip Tap system to order?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceHow do I work out which Zip Tap system to order?Zip Tap systems can dispense filtered boiling, chilled and sparkling water all from one tap, alongside hot...
What types of water can Zip Taps dispense?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWhat types of water can Zip Taps dispense?Zip Tap systems can dispense filtered boiling, chilled and sparkling water all from one tap, alongside hot and...
What to consider when choosing a Zip Tap System?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWhat to consider when choosing a Zip Tap System?Zip are a global market leader in the manufacture of Instant Boiling and Chilled Filtered Drinking Water...
What do the lights and icons on a Billi Tap mean?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWhat do the lights and icons mean on a Billi Tap?Orange Light - Flashes when a filter replacement is due. It will stay constant when overdue. Red Lock -...
How do I enable the safety mode on a Billi Tap?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceHow do I enable the safety mode on a Billi Tap?On the Billi unit under the worktop, press the ‘Select’ button, then arrow down to ‘Options’. Press the...
Why are yellow lights flashing on my Billi Tap?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWhy are yellow lights flashing on my Billi Tap?Yellow flashing lights on your Billi Tap means that there is a fault with your tap. Please call our service...
Why do the red and blue lights flash on my Billi Tap?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceWhy do the red and blue lights flash on my Billi Tap?A flashing red light means boiling water hasn’t reached 99°C yet. A flashing blue light means water...
Billi Tap not dispensing water?
Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceBilli Tap not dispensing water?Firstly, enquire whether the water supply to your building has been interrupted at all, often it could be down to localised...
