Borg & Overström
Approved Partner
Approved Borg & Overström UK Service Provider
We are a fully trained and approved contractor for the supply, installation and service of all Borg & Overstrom systems. From mains-fed water dispensers to chilled taps with undercounter systems, to filter parts and accessories. Our unrivalled support and aftercare sets us apart in the UK as service provider for Borg & Overstrom, fully trained engineers nationwide for rapid response and installations.
Borg & Overstrom Enquiries
Please fill in your details below of you would like to learn more about the Borg & Overstrom products, installation and servicing options we provide. A member of our expert team will be quickly in touch to discuss your requirements further.
Alaska Pro
from £10.50 p/w lease
Nebraska Pro
from £5.50 p/w lease
Nebraska Sport III
from £3.50 p/w lease
Service & Maintenance Plans
Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Replacement Parts Cover (Including associated labour costs)
Reduced running costs
Cleaner, Greener, Smarter, Safer. Our products have the latest energy saving technology to help you save money and reduce carbon footprint.
Flexible finance options
All our coffee machines, water dispensers and instant boiling taps are available with payment plans to suit your budget.
Frequently Asked Question’s
General Questions
What types of water dispensers does Borg & Overstrom offer?
Borg & Overstrom offers a range of water dispensers including countertop, freestanding, and integrated dispensers. These models provide chilled, ambient, hot, and sparkling water options.
Are Borg & Overstrom water dispensers energy efficient?
Yes, Borg & Overstrom dispensers are designed to be energy efficient, using advanced technology to reduce power consumption while providing high performance.
Are Borg & Overstrom water dispensers energy efficient?
Yes, Borg & Overstrom dispensers are designed to be energy efficient, using advanced technology to reduce power consumption while providing high performance.
Installation & Setup
Do you install Borg & Overstrom products?
Yes, we have expert, fully trained engineers nationwide who can rapidly install and service any Borg & Overstrom products.
Can I install the water dispenser myself?
While some models can be installed by the user, it is recommended to have a professional installation to ensure proper setup and avoid potential issues.
How do I set up my new Borg & Overstrom water dispenser?
Follow the installation manual provided with your unit. Ensure that all connections are secure and that the unit is placed on a stable, level surface. For plumbed-in models, ensure that the water supply is properly connected.
Cleaning & Maintenance
How often should I clean my water dispenser?
It is recommended to clean the exterior regularly and sanitize the internal components every 3-6 months, depending on usage. Follow the maintenance guide provided with your dispenser.
What kind of filters do Borg & Overstrom dispensers use?
Borg & Overstrom dispensers typically use advanced carbon block filters. Refer to your specific model’s manual for the exact filter type and replacement guidelines.
How often should I replace a Borg & Overstrom filter?
Filters should generally be replaced every 6 months, but this can vary based on water quality and usage. Check the manual for your specific model’s recommendations.
Troubleshooting
Why is my dispenser not dispensing water?
Ensure the water supply is connected and turned on. Check for any kinks in the tubing and verify that the internal tank is filled. If the issue persists, refer to the troubleshooting section in the manual.
My dispenser is making unusual noises. What should I do?
Unusual noises can be caused by air trapped in the system, low water levels, or a faulty component. Turn off the unit, check the water levels, and ensure there are no air bubbles in the system. If the noise continues, contact customer support.
The water from my dispenser tastes funny. How can I fix this?
This could be due to a dirty or old filter. Replace the filter and clean the internal components. If the issue persists, ensure the water supply is clean and free from contaminants.
Troubleshooting Guide
Water Dispenser Not Working
Check Power Supply
Ensure the unit is plugged in and the power switch is turned on. Check the fuse or circuit breaker if there is no power.
Verify Water Supply
Confirm that the water supply is turned on and the inlet hose is not kinked or blocked.
Inspect Internal Components
Open the unit (if possible) and check for any visible signs of damage or loose connections.
No Hot Water
Temperature Settings
Ensure the temperature setting is correct and the heating function is activated.
Heating Element
The heating element might be faulty. Consult the user manual for instructions on how to check and replace it if necessary.
Thermostat
If the water is not heating to the desired temperature, the thermostat may need adjustment or replacement.
No Sparkling Water
CO2 Cylinder
Check if the CO2 cylinder is empty or not properly connected. Replace or reconnect it as needed.
Regulator
Ensure the regulator is set to the correct pressure. Refer to the manual for the recommended settings.
Filters
Ensure that the filters are not clogged and are properly installed.
Water Leakage
Connections
Inspect all hose connections for tightness and integrity. Replace any damaged hoses or seals.
Internal Leaks
Open the unit to check for internal leaks. Tighten any loose fittings or replace damaged components.
Drip Tray
Ensure the drip tray is properly positioned and not overflowing. Empty the tray regularly
Unpleasant Taste or Odor
Filter Replacement
Replace the water filter as old or dirty filters can cause taste and odor issues.
Sanitization
Clean and sanitize the internal components of the dispenser. Follow the cleaning instructions in the user manual.
Water Source
Ensure the water source is clean and free from contaminants. Use bottled water if the tap water quality is poor.
Technical Support
Our very experienced technical support team are able to fix machines over the phone, by providing a helpful walkthrough assistance. If this cannot be resolved then an engineer call out will be arranged to repair any Borg & Overstrom system.
01905 337187
Facilities Management Partners
We work with facilities management companies & personnel to integrate stylish, innovative commercial office coffee vending machines and hydration solutions, to complement the design & build of new office workspaces or social and kitchen areas.
Discover more on how we can help you deliver coffee & chilled, boiling and sparkling water tap facilities to complement any new office fit-out.
What our customers say...
" So helpful, friendly and knowledgeable, took the time to show us all the functions on the machine nothing was too much trouble… a credit to the Wellbeing family. "
" High quality products with brilliant customer service. Everyone you deal with from initial contact to the installer are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone. "
" Excellent company to deal with, sales people very helpful and after our coffee machine and Billi tap were installed their after care was superb. Products are very good quality and any breakdowns are dealt with very quickly. The service technicians are also very friendly! "
Sales & Enquiry Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
[fluentform id=”27″]
Service & Technical Support Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
[fluentform id=”28″]
The data entered will be used to support your experience throughout this website, to manage access to your account and to recieve relevant marketing communications outlined in our privacy policy.
