Jura UK Official
Service Provider
Boiling Water Taps
Water Dispensers
Coffee Machines
Vending Machines
Coffee & Consumables
Service & Maintenance
Approved Jura Coffee Machine UK Service Provider
As an official Partner for Jura Professional in the UK, we are a fully trained and approved contractor for the supply, installation and service of all Jura Coffee Machines. With a dedicated in-house account management and service teams delivery market leading support and after care. Our fully trained nationwide engineers are on hand to deliver installations and rapid response for service & repair solutions.
Sales & Enquries
Our expert team will be able to advise on the most suitable Jura coffee machine and service plans for your business. Full and dedicated account management from enquiry to install and expert aftercare.
01905 337187
Service & Technical Support
Our very experienced technical support team are able to fix machines over the phone, by providing a helpful walkthrough assistance. If this cannot be resolved then an engineer call out will be arranged.
01905 337187
Jura Giga X8c
from £28.50 p/w lease
Jura Giga X3c
from £22.50 p/w lease
Jura Giga W10
from £19.00 p/w lease
Service & Maintenance Plans
Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Replacement Parts Cover (Including associated labour costs)
Reduced running costs
Cleaner, Greener, Smarter, Safer. Our products have the latest energy saving technology to help you save money and reduce carbon footprint.
Flexible finance options
All our coffee machines, water dispensers and instant boiling taps are available with payment plans to suit your budget.
Troubleshooting & FAQ’s.
Do I need to be a Wellbeing Group customer to have my “Coffee Machine” serviced?
No, you do not need to be an existing customer to receive our water tap service and support. We provide coffee machine dispenser support for any office that has a machine that we stock or supply that needs servicing, however, our service plans make it cheaper and less hassle to keep your machine in prime dispensing order. Consult with our service team to see if we can assist with your product.
01905 337187
My coffee machine has stopped working?
The LED screens on your coffee machine usually display the type of fault that is occurring. If the error being displayed is not something you are able to resolve, please give our friendly service and technical experts a call, or fill in the service form detailing your issues and machine details and we will call you back with a solution or arrange an engineer call out.
01905 337187
How do I change the water filters on my coffee machine?
If you have a tank-fed coffee machine, it’s very simple to swap out the filter when they are due a change. Simply empty the water tank and pull out the existing filter to replace it with the new. You can purchase new coffee machine water filters directly from our website.
If, however you have a mains fed water supply to your coffee machine, the process of changing the filter is more complex and requires one of engineers to replace this for you. All included in our service plans, however if you do not have a service plan, please get in touch with our service team to get a quote for a filter change call out, or if would like to switch to one of our plans, where we can keep track of all this for you.
How to descale a coffee machine?
The coffee machines that we install are fitted with a built-in descaling system, so most coffee machine do not require a descale. However, coffee machine do need regular cleaning and require filter changes, which is all included in our service plans for our engineers to carry out this work for you and save you time and money.
How to clean your coffee machine?
Coffee machines require a lot of attention to keep them performing efficiently and producing quality-tasting beverages. Each coffee machine has a different cleaning process due to the mechanics of each machine, so we have put together handy guides to help you to maintain your coffee machine. Our engineers will also carry out a complete deep clean of any coffee machine, during their visits as part of our service & maintenance plans.
Service & Technical
Support Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field
Facilities Management Partners
We work with facilities management companies & personnel to integrate stylish, innovative commercial office coffee vending machines and hydration solutions, to complement the design & build of new office workspaces or social and kitchen areas.
Discover more on how we can help you deliver coffee & chilled, boiling and sparkling water tap facilities to complement any new office fit-out.
What our customers say...
" So helpful, friendly and knowledgeable, took the time to show us all the functions on the machine nothing was too much trouble… a credit to the Wellbeing family. "
" High quality products with brilliant customer service. Everyone you deal with from initial contact to the installer are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone. "
" Excellent company to deal with, sales people very helpful and after our coffee machine and Billi tap were installed their after care was superb. Products are very good quality and any breakdowns are dealt with very quickly. The service technicians are also very friendly! "
Sales & Enquiry Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
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Service & Technical Support Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
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