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ABOUT US

DESIGN & FIT OUT

CASE STUDIES

FAQ

BLOG

CONTACT

sales@thewellbeinggroup.co.uk

01905 337187

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Water Cooler Service Plans – Service & Aftercare

Once your water cooler is installed by one of our engineers, you will need to consider the ongoing maintenance to keep your water dispenser in tip top condition.  The easiest and most cost effective way to do this is to look at our water cooler service plans.  We can also service and repair water coolers that haven’t been installed or supplied by us originally, we work with most leading brands of water coolers including Borg & Overstrom, Oasis, AA First and Cosmetal.

Discover our range of office water dispensers or chat to a member of our team for advise on the best water dispenser for your workplace. 01905 337187

Unparalleled Customer Care

At Wellbeing Group, we’re passionate about providing outstanding customer service. Our goal is to ensure that each and every client that has a water dispenser tap installed enjoys a positive experience and receives the maximum return on investment from purchasing a water dispenser.  

Office Water Dispensers
Office Water Dispensers

5 Benefits of a Water Cooler Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs
  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up
  • Easier to budget for as all costs can be worked out at the start of the year
  • Priority service as the unit can be logged onto our service system ahead of time
  • One phone number and a dedicated service email which you can log any service requests

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Water Cooler Service Plans – If you require advice on the best way to service your water dispenser, have a chat with our team. 01905 337187

Stay hydrated at work

Sales & Enquiry Form

Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

Sales Enquiry Footer Form (#27)

Service & Technical Support Form

Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

Service & Support Footer Form (#28)

Worcester Head Office
Severn House, Bromyard Road
Crown East, Worcester
WR2 5TR
London Showroom
5 Sycamore Street
Barbican
EC1Y 0SG
T:  01905 337187
E:  sales@thewellbeinggroup.co.uk