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Service & Maintenance
How to replace Billi CO2 canisters for sparkling water taps?
Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all official Billi Tap products, including filter and CO2 canisters.
Changing a Billi C02 canister is a very simple process, we have put together a useful step-by step guide for you to follow and a handy walkthrough video assistance.
You can buy Billi C02 gas replacements directly from us here at Wellbeing Group. Click here to purchase the correct replacement for your sparkling Billi Tap. On average a Billi CO2 canister will have the capacity to last between 250-350 cups (160 Litres), deending on your carbonation levels.
Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all official Billi Tap products, including filter and CO2 canisters.
Changing the CO2 Canister on your Billi Tap is super simple. Follow these easy steps and the sparkling water will be flowing again:
1. Remove the old canister by simply unscrewing from the regulator.Â
2. The old canister can be disposed of in the normal waste.
3. Take the new canister and remove the red packaging cap.
4. Fully insert the new canister until tight. Please note- There will be a short release of gas as you tighten it up.
5. Check the pressure on the gauge – It should be set to 2.5-3 bar
How often do Billi Tap water filters need replacing?
Your Billi Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Billi Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you.
Speak to a member of our team about service plans costs or head over to our Billi Tap Filters page to purchase the filter you require to change yourself.
Six Benefits of a Billi Tap Maintenance Plan:
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Proactive preventative maintenance helps to avoid break downs
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Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency
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Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up
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Easier to budget for, as all costs can be worked out at the start of the year
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Priority service as your unit can be logged onto our service system ahead of time
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Save money on standard Pay as You Go service rates and ad hoc visits.
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One phone number and a dedicated service email which you can log any service requests
Service & Maintenance Plans
Silver – includes routine servicing and replacement filters (both scale and taste filters)
Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs
Platinum – full package which includes servicing, filters, labour charges and replacement parts
Basic
SILVER
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
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Replacement Parts Cover (Including
associated labour costs)
Advanced
GOLD
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Replacement Parts Cover (Including
associated labour costs)
Premium
PLATINUM
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Replacement Parts Cover (Including
associated labour costs)
Visit our Billi Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187