Billi Taps UK
Official Partner
Boiling Water Taps
Water Dispensers
Coffee Machines
Vending Machines
Coffee & Consumables
Service & Maintenance
Approved Billi Tap UK Service Provider
As a Platinum Partner for Billi Taps UK, we are a fully trained and approved contractor for the supply, installation and service of all Billi Taps systems. From the taps and undercounter systems themselves, to filter parts and accessories. Our unrivalled support and aftercare sets us apart in the UK as service provider for Billi Taps, fully trained Billi engineers nationwide for rapid response and installations.
Billi Tap Sales & Enquries
Our expert team will be able to advise on the most suitable Billi Tap system and service plans for your business. Full and dedicated account management from enquiry to install and expert aftercare.
01905 337187
Billi Tap Technical Support
Our very experienced technical support team are able to fix machines over the phone, by providing a helpful walkthrough assistance. If this cannot be resolved then an engineer call out will be arranged.
01905 337187
Billi Quadra Compact
from £17.03 p/w lease
Billi Sahara
from £15.45 p/w lease
Billi Quadra 4100
from £21.08 p/w lease
Service & Maintenance Plans
Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Replacement Parts Cover (Including associated labour costs)
Reduced running costs
Cleaner, Greener, Smarter, Safer. Our products have the latest energy saving technology to help you save money and reduce carbon footprint.
Flexible finance options
All our coffee machines, water dispensers and instant boiling taps are available with payment plans to suit your budget.
Billi Tap
Troubleshooting & FAQ’s.
Do I need to be a Wellbeing Group customer to have my “Billi Tap” serviced?
No, you do not need to be an existing customer to receive our water tap service and support. We provide Billi Tap support for any office that has a tap and needs servicing, however our service plans make it cheaper and less hassle to keep your machine in prime dispensing order.
Talk to our team to find out more 01905 337187
My Billi Tap is not dispensing water, what shall I do?
Firstly, enquire whether the water supply to your building has been interrupted at all, often it could be down to localised water pressure. Next, try checking that the water supply to the Billi under counter unit is turned on. Sometimes this could be isolated by a member of staff by mistake and would prevent the cold water supply reaching the tap. Also, check that the power is turned on, and see if there are any error messages shown on the display screen. If you do have an error message showing on your Billi tap, it may be best to speak to one of our service team.
01905 337187
My Billi Tap is leaking or dripping?
If you are experience water leaking from the tap head or under counter unit, immediately switch the machine off at the mains and isolate the water supply to the machine. Contact our service team who will advise and arrange an engineer to visit your office to resolve.
01905 337187
How often do water do Billi Tap Filters need changing?
Your Billi Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Billi Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you. If you don’t have a service plan with us, please get in touch to find out more.
01905 337187
Where can I buy Billi C02 cannister replacements for sparkling water taps?
You can buy Billi C02 gas replacements directly from us here at Wellbeing Group. Click here to purchase the correct replacement for your sparkling Billi Tap.
Facilities Management Partners
We work with facilities management companies & personnel to integrate stylish, innovative commercial office coffee vending machines and hydration solutions, to complement the design & build of new office workspaces or social and kitchen areas.
Discover more on how we can help you deliver coffee & chilled, boiling and sparkling water tap facilities to complement any new office fit-out.
What our customers say...
" So helpful, friendly and knowledgeable, took the time to show us all the functions on the machine nothing was too much trouble… a credit to the Wellbeing family. "
" High quality products with brilliant customer service. Everyone you deal with from initial contact to the installer are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone. "
" Excellent company to deal with, sales people very helpful and after our coffee machine and Billi tap were installed their after care was superb. Products are very good quality and any breakdowns are dealt with very quickly. The service technicians are also very friendly! "
Sales & Enquiry Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
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Service & Technical Support Form
Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.
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