Why do the red and blue lights flash on my Billi Tap?
Boiling Water Taps
Water Dispensers
Coffee Machines
Vending Machines
Coffee & Consumables
Service & Maintenance
Why do the red and blue lights flash on my Billi Tap?
A flashing red light means boiling water hasn’t reached 99°C yet. A flashing blue light means water hasn’t chilled to set temperature. Both lights will glow solid when this happens.
Please see our handy guide below, which gives instructions and meaning to each of the light on the Billi Tap display, to answer the question – Why do the red and blue lights flash on my Billi Tap?
Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Billi Tap products.Â
This also means we can service and repair any Blli tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Billi Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.
Six Benefits of a Billi Tap Maintenance Plan:
-
Proactive preventative maintenance helps to avoid break downs
-
Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency
-
Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up
-
Easier to budget for, as all costs can be worked out at the start of the year
-
Priority service as your unit can be logged onto our service system ahead of time
-
Save money on standard Pay as You Go service rates and ad hoc visits.
-
One phone number and a dedicated service email which you can log any service requests
Service & Maintenance Plans
Silver – includes routine servicing and replacement filters (both scale and taste filters)
Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs
Platinum – full package which includes servicing, filters, labour charges and replacement parts
Basic
SILVER
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Â
Replacement Parts Cover (Including
associated labour costs)
Advanced
GOLD
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Replacement Parts Cover (Including
associated labour costs)
Premium
PLATINUM
High-quality, rapid personal service
with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)
Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)
Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)
Replacement Parts Cover (Including
associated labour costs)
Visit our Billi Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187
If you are still unsure as to why do the red and blue lights flash on my Billi Tap? Feel free to contact a member of our service team.