Borg & Overstrom B2 / B4 / B5 / B6 Models Discontinued

Borg & Overstrom, a name synonymous with high-quality water dispensers, has announced the discontinuation of its B2, B4, B5 & B6 models. It is a decision which is down to the company’s commitment to innovation and delivering forward-thinking and more sustainable products.

However, the good news is that the Wellbeing Group will ensure continued support for these models, offering servicing, repairs, and a supply of essential filters, CO2 and parts. 

As an official Borg & Overstrom partner and service provider, existing users can still access parts, filters, and expert service and repairs for their Borg & Overstrom B2 B4 B5 B6 systems. In addition to this, we have three maintenance packages; Silver, Gold and Platinum. Each of these Borg & Overstrom service plans have different levels of cover depending on what your requirements are.

Supporting The Transition

For those who rely on the Borg & Overstrom B2 B3 B5 B6 models and are concerned about maintenance, repairs, and access to replacement parts and filters, Wellbeing Group is here to provide peace of mind. As a leading provider of Borg & Overstrom products and services, we are committed to supporting existing users even after the discontinuation of the models.

1. Access to Genuine Parts: We stock of genuine Borg & Overstrom parts, ensuring that users can continue to replace components when necessary. This means that if any part of your office water dispenser system requires replacement, you can trust that it will be with authentic components, maintaining the high-quality performance of your appliance.

2. Filters and Maintenance: Regular maintenance and filter replacements are crucial to ensuring the continued efficiency and safety of your Borg & Overstrom water dispenser. Wellbeing Group offers a range of filters and maintenance services to keep your system running smoothly. This ensures that you can enjoy the same great-tasting, filtered water.

3. Expert Service and Repairs: If your water dispenser requires repair or servicing, our team of highly trained technicians are ready to assist you. With their extensive knowledge of Borg & Overstrom systems, they can diagnose and address any issues promptly. Or if required arrange an engineer to visit your site, whilst ensuring minimal disruption to your business.

The Importance of Professional Service and Repair

When it comes to maintaining the functionality of your Billi Eco Tap, professional service and repair are crucial. Attempting to fix complex appliances without the necessary expertise can lead to further damage and safety hazards. Here are some reasons why professional assistance is essential:

1. Expertise: The Wellbeing Group’s technicians are trained and certified to work on Billi appliances, ensuring that your system receives the best care possible. They have in-depth knowledge of the product and can identify and rectify issues swiftly.
2. Safety: Handling electrical and plumbing components requires a thorough understanding of safety procedures. The Wellbeing Group’s professionals are equipped with the necessary skills and tools to work on your Eco Tap safely, minimizing the risk of accidents.
3. Efficiency: Professional service and repair ensure that your Billi Eco Tap operates at peak efficiency. This not only saves you money on energy bills but also extends the lifespan of your appliance, reducing the need for frequent replacements.

Services Offered Wellbeing Group

We are committed to providing comprehensive support for Borg & Overstrom B2, B4, and B5 users. Here’s what they’ll be offering:

Servicing: Regular maintenance is essential to keep water dispensers in optimal working condition. Wellbeing Group will offer servicing for these models, ensuring they continue to function reliably.

Repairs: In the event of a malfunction or breakdown, our team of experienced technicians will be on hand to provide timely and efficient repairs, minimizing downtime.

Supply of Filters and Parts: Filters and replacement parts are crucial for the continued functionality of water dispensers. We will maintain a stock of filters and parts specifically designed for the B2 B4 B5 B6 models, making it easy for businesses to access these essential components.

The New Borg & Overstrom E-Series Range

Replacing the B-Series, will be the Borg & Overstrom E4 and E6 water dispensers. Wellbeing Group will be stocking this range on our website as Nebraska Sport III and Nebraska Pro Water Dispensers. The Borg & Overstrom E4 and E6 will be even more technologically advanced, more sustainable and still looking great in your workplace.

Borg & Overstrom Service Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Book a maintenance visit:

Our Billi service technicians are qualified water system experts, trained to professionally service and maintain all Billi products and other brands throughout the UK.

Booking a Billi Eco Tap service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

• Product Type:
• Model (if known):
• Serial Number:
• Details of the fault:
• Company Name:
• Location of the equipment:
• Contact Name:
• Contact Number:

If you would prefer to discuss your service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

Benefits of filtered water