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01905 337187

Zip Tap CO2 canister replacements for sparkling water taps?

Zip Tap CO2 canister replacements for sparkling water taps?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Zip Tap CO2 canisters for sparkling water taps?

You can buy Zip Tap CO2 canister replacements directly from us here at Wellbeing Group. Click here to purchase the correct replacement for your sparkling Zip Tap. On average a Zip Tap CO2 canister will have the capacity to last between 250-350 cups (160 Litres), deending on your carbonation levels.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all official Zip Tap products, including filter and CO2 canisters.

Billi Tap System
Billi Tap System

How to replace Zip CO2 canisters for sparkling water taps?

Changing the CO2 Canister on your Zip Tap is super simple. Follow these easy steps and the sparkling water will be flowing again:

Equipment Checklist before you get stared – Protective Gloves / Soapy Water  / Sponge / Shifting Spanner

1. Firstly flick the valve on the regulator at the top on the canister to the off postition to cut any gas coming through.

2. Using the LCD screen press menu > system settings > CO2 settings > CO2 purge > press start. This will release any remaining CO2 from the hoses.

3. Put on protective golves and hold the canister vertical and twist to detached from the regulator at the top. For the larger canisters you’ll need the shifting spanner to remove the regulator from the top of the canister

4. Take the new canister, again hold vertical and twist to attach onto the regulator. For the larger canisters, use the shifting spanner again to tighten the regulator bolt.

5. Once tightened, apply some soapy water around the connection and turn the valve on to check for CO2 leaks.

6. Repeat the process from step 2 to complete another CO2 purge.

Using the LCD screen press menu > system settings > CO2 settings > CO2 purge > press start.

7. Once completed press the green tick, then press CO2 reset and another green tick below and you should be good to go.

If you are struggling with the process, feel free to give our friendly knowledgable service team a call to assist. Alternatively, you can sign up to one of our service plans and one of our nationwide engineers can carry out replacements like this for you.

Zip Command Centre

How often do Zip Tap filters need changing?

Your Zip Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Zip Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products and we offer Zip Tap service plans to help you save money and time, we handle all the admin around your product so you can focus on the day to day.

Speak to a member of our team about service plans costs or head over to our Zip Tap Filters page to purchase the filter you require to change yourself.

Zip Tap Systems
Boiling Tap Filters

Six Benefits of a Zip Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Zip filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Visit our Zip Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

Zip Tap CO2 canister replacement for sparkling water taps? – If you still require help with selecting the correct product, call our sales team on 01905 337187.

 

Stay hydrated at work

Water filters for Zip Tap systems?

Water filters for Zip Tap systems?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Water filters for Zip Tap systems

Wellbeing Group are a Platinum Partner for Zip Tap systems. We supply official products, parts, service and water filters for Zip Tap Systems.

Do I need to buy special filters for Zip Tap Systems?

Yes, you should always use the correct filter for your water system. Speak to a member of our team about service plans costs or head over to our Zip Tap Filters page to purchase the filter you require to change yourself. 01905 337187

Zip HydroBoil Taste Filter

How often do Zip Tap filters need changing?

Your Zip Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Zip Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products and we offer Zip Tap service plans to help you save money and time, we handle all the admin around your product so you can focus on the day to day.

Speak to a member of our team about service plans costs or head over to our Zip Tap Filters page to purchase the filter you require to change yourself.

Zip Tap Systems
Boiling Tap Filters

Six Benefits of a Zip Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Zip filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Visit our Zip Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

The importance of filtered drinking water

What to do when the Zip Tap filter light comes on?

What to do when the Zip Tap filter light comes on?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

What to do when the Zip Tap filter light comes on?

Your Zip HydroTap will notify you when the filter replacement is due. The change filter light will flash white once per minute until the filter has been replaced, and the filter percentage will show 0% on the Home screen.

To order a replacement filter contact our sales team on 01905 337187 or discuss a maintenance plan where all of this is included and taken care of for you.

Zip Tap Service & Maintenance Plans

Speak to a member of our team about service plans costs or head over to our Zip Tap Filters page to purchase the filter you require to change yourself.

How often do Zip Tap filters need changing?

Your Zip Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Zip Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products and we offer Zip Tap service plans to help you save money and time, we handle all the admin around your product so you can focus on the day to day.

Speak to a member of our team about service plans costs or head over to our Zip Tap Filters page to purchase the filter you require to change yourself.

Zip Tap Systems
Boiling Tap Filters

Six Benefits of a Zip Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Zip filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Visit our Zip Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

The importance of filtered drinking water

Water filters for Zip Tap systems?

How often do Zip Tap filters need changing?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

How often do Zip Tap filters need changing?

Your Zip Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Zip Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace Zi Tap Filters for you.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products and we offer Zip Tap service plans to help you save money and time, we handle all the admin around your product so you can focus on the day to day.

Speak to a member of our team about service plans costs or head over to our Zip Tap Filters page to purchase the filter you require to change yourself.

Zip Tap Systems
Boiling Tap Filters

Six Benefits of a Zip Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Zip tap filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Visit our Zip Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

How often do Zip Tap filters need changing? If you still need assitance with your enquiry, feel free to contact our friendly team to assist you.

Boiling Taps vs Kettles

Zip Tap Service & Repairs

Zip Tap Service & Repairs

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Zip Tap Service

& Repairs

Official partner for Zip Tap systems, fully trained and approved contractor for the supply, installation and service of all Zip Tap products, including Zip Tap filters & spare parts.

Zip Taps UK

Approved Zip Tap UK Service Provider

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation, service and repairs of all Zip Tap products.

This also means we can service and repair any Zip tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Zip Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

There are two options – You can pay for a call-out each time for us service your Zip Tap and any additional labour or parts required to repair the system. Alternatively you can sign up to our annual service plans which are designed to save you time and money and provide peace of mind for ongoing bi-annual servicing of your Zip Tap including filter changes. You can see what’s included in each of our plans below.

I need my Zip Tap Serviced?

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products. 

This also means we can service and repair any Zip Tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Zip Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

There are two options – You can pay for a call-out each time for us service your Zip Tap and any additional labour or parts required to repair the system. Alternatively you can sign up to our annual service plans which are designed to save you time and money and provide peace of mind for ongoing bi-annual servicing of your Zip Tap including filter changes. You can see what’s included in each of our plans below.

Service & Maintenance Plans

Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.

Six Benefits of a Zip Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Visit our Zip Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

Product FAQs

Service FAQs

What do I need to consider when choosing a Zip Tap System?

There are a number of important points to consider when specifying, but it’s worth starting with the following questions:

  1. What water options you require?
  2. How many people will be using the system?
  3. How much space is there?

Read more

You can browse our range of Zip Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

What types of water can Zip Taps dispense?

We offer the widest choice of water options on the market, including filtered boiling, chilled and sparkling, alongside hot and cold water mixer taps for a complete water dispense solution.

Read more

We have systems that can deliver one water type (such as filtered boiling or filtered chilled) through to all five water types from a single tap and under-counter unit.  Check out our range of Zip Taps here.

How do I work out which Zip Tap system to order?

On all our Zip Tap products we have included a helpful key with icons to highlight the size of office/number of staff each Zip system is suitable for. If you have staff numbers over the ones stated and a vast office space, it is recommended that more than one system would be required. Feel free to speak to our time who can advise on the best solution for your office. 01905 337187

Read more

How many people can Zip Taps cater for?

Our Zip Taps can provide hydration for offices up 100 people. If your company has more staff than this, or your office space is vast and across different levels, it may be advisable to get more than one system. Talk to our expert team who can advise on the system and quantities you may require. 01905 337187

Read more

How big is the Zip under counter boiler unit?

The HydroTap under-counter command centres vary in size depending on model. The smallest is 280 x 313 x 333 (W x D x H (mm) and the largest is 500 x 520 x 373 (W x D x  H mm). All sizes will be listed on the product page for each system.

Read more

What colours and finishes are the Zip Taps available in?

Our range of Zip Taps are available in Chrome, Brushed Chrome and Black finishes. Depending on the type of Zip Tap will depend on what colour are available in that particular range. Browse our Zip Tap products here to find your favourite and which will best suit your space.

Is there a Zip Tap that is higher than the standard?

Yes. We supply a 135mm riser with both drainage font options. This increases the maximum dispense height  260mm. Check out the right Zip Tap for your office here.

Can I rent or lease a Zip boiling and chilled unit?

Yes. We have flexible rental or lease payment plans, along with service & maintenenace plans.

Read more

Check out our range of Zip Tap products for prices that suit your budget or get on touch with our expert sales team who can advise on the best solution for your business and budget. 01905 337187

What is a drainage font?

This is a stainless steel drip tray that is inset into a worktop to allow the boiling and chilled tap to be a stand alone tap away from a sink. It has its own connection to the waste and is often chosen for safety reasons. With each font is a riser of 135mm, which lifts the tap high enough to dispense into a tall glass or jug. It is optional, although some clients choose to situate the tap so it can dispense over an existing sink. Click here to see the fonts we offer for Zip Taps.

What needs to be in place to have a Zip Tap installed?

It’s important to have access to water, waste and electric within one metre of the system, as well as adequate under-counter space to house the command centre with required ventilation. Most offices will have break out kitchen areas where all of this is accessible. Speak to one of our experts who can advise on install process. 01905 337187

How energy efficient is a Zip Tap compared to a kettle?

Zip Taps are 95% efficient at turning electricity into boiling water, making it much cheaper to run than boiling a kettle. Zip taps also create no water waste and the water being dispensed in filtered every time for a cleaner taste and more hygienic water.

Read more

Is ventilation required for a Zip Tap?

The under-counter system does not require any additional ventilation where it is place, so no cutting of the cabinet doors for ventilation, meaning it won’t interfere with your kitchen design.

Read more

Which worktops can be cut into to install Zip Taps?

Our expertly trained engineers are able to cut into most worktop materials as part of the install process to seamlessly integrate the Zip Tap flush to the surface, however it is always recommended to check with one of our account managers to confirm.

How do I maintain my Zip Tap after installation?

At Wellbeing Group we offer service & maintenance plans, which can be tailored to suit your needs and include filter replacements, sanitisation, parts and labour, call-outs, inspections, pre-scheduled planned services and priority response. View our Zip Tap service & maintenance plans here.

Do I need to be a Wellbeing Group customer to have my “Zip Tap” serviced?

No, you do not need to be an existing customer to receive our water tap service and support. We provide Zip Tap support for any office that has a tap and needs servicing; however our service plans make it cheaper and less hassle to keep your machine in prime dispensing order.

Read more

Click Here To View Our Plans

How often do Zip Tap Filters need changing?

Your Zip Tap will require a new filter every 12 months, (or after 30,000 litres) the change filter light will flash white indicating that a filter change is due and one of our engineers will come out to replace this for you. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you.

Read more

If you don’t have a service plan with us, please get in touch to find out more. 01905 337187

What to do when the Zip Tap filter light comes on?

Your Zip HydroTap will notify you when the filter replacement is due. The change filter light will flash white once per minute until the filter has been replaced, and the filter percentage will show 0% on the Home screen. To order a replacement filter contact our sales team on 01905 337187 or discuss a maintenance plan where all of this is included and taken care of for you.

Click to enlarge image and read more

Zip Tap Service & Maintenance Plans

Why do I need a scale filter?

Most of the UK suffers from hard water, and in some areas this can even vary according to which reservoir the water is coming from. Any brand of boiling and chilled unit will very quickly scale up if a limescale filter is not fitted, and a failure attributable to scale is not normally covered by warranty.

Do I need to buy special filters for my Zip Tap system?

Yes, you should always use the correct filter for your water system. They can be purchased directly here or speak to a member of our team if you are unsure. 01905 337187

Read more

How should I clean a Zip Tap?

Due to the premium finishes on Zip Taps, we recommended only using water with a microfibre cloth. Chemicals in cleaning products and polishes may damage the finish and stain the taps.

Where can I buy Zip CO2 canister replacements for sparkling water taps?

You can buy Zip C02 gas replacements directly from us here at Wellbeing Group. Click here to purchase the correct replacement for your sparkling Zip Tap.

Read more

My Zip Tap is not dispensing water, what shall I do?

Firstly, enquire whether the water supply to your building has been interrupted at all, often it could be down to localised water pressure. Next, try checking that the water supply to the Zip under counter unit is turned on. Sometimes this could be isolated by a member of staff by mistake and would prevent the cold water supply reaching the tap. Also, check that the power is turned on, and see if there are any error messages shown on the display screen. If you do have an error message showing on your Zip tap, it may be best to speak to one of our service team on 01905 337187

Read more

What does the red flashing boiling light on a Zip Tap mean?

Flashing red light means boiling water hasn’t reached 99°C yet. Wait for the light to stop flashing before dispensing water, this can typically occur after switch on or after high volume usage.

Click here to enlarge image and read more

What does the blue flashing chilled light on a Zip Tap mean?

Flashing blue light means the chilled water hasn’t dropped to the desired temperature yet. Wait for the light to stop flashing before dispensing water, this can typically occur after switch on or after high volume usage.

Click here to enlarge image and read more.

My Zip Tap is leaking or dripping?

If you are experiencing water leaking from the tap head or under counter unit, immediately switch the machine off at the mains and isolate the water supply to the machine. Contact our service team who will advise and arrange an engineer to visit your office to resolve. 

Call 01905 337187

Is Ventilation required for a Zip Tap?

Is Ventilation required for a Zip Tap?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Is ventiliation required for a Zip Tap?

Billi Undercounter
Zip Unit

Dut to the sophisticated technology, Zip under-counter system do not require much additional ventilation space, so no cutting of the cabinet doors for ventilation, meaning it won’t interfere with your kitchen design. The clearence space required for the undercounter unit is H300 x W150 x D150. All of this falls within the space requirements required for install anyway, it’s advisable however to leave this space if you store anything in the proximity of the system.

Zip Tap Ventilation – Install Space Consideration 

Depending on the type of Zip and the capacity you opt for will determine the size of the Zip Tap undercounter system. The most important thing to consider is if you have a minium undercounter space of W600 x H500mm availble for our engineers to be able to install a Zip Tap systme for you. The size differences are outlined below and the correct size for each Zip tap are displayed in the Zip Tap section on our website.

Size 1

H 280mm

W 313mm

D 333mm

Size 2

H 280mm

W 333mm

D 478mm

Size 3

H 333mm

W 339mm

D 483mm

Size 4

H 373mm

W 500mm

D 520mm

Zip Tap

Useful Zip Tap guides 

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Zip Tap for your workplace.

Zip

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Zip Tap for your workplace.

Zip Taps

Zip Tap water dispense options & combinations

We stock every single dispense option available in the Zip Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Zip system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

– Boiling

– Chilled

– Chilled & Sparkling

– Boiling & Chilled

– Boiling & Ambient

– Boiling, Chilled & Sparkling

– Boiling, Chilled & Sparkling with Hot & Cold

Check out the Zip Tap that’s rigth for you here

Zip Tap

Chilled

Boiling

Ambient

Sparkling

You can browse our range of Zip Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Boiling Taps vs Kettles