Brita Tap Servicing
Keep your workplace hydrated and your team performing at their best with flawlessly maintained commercial Brita water systems. As fully trained, approved contractors and trusted workplace refreshment specialists, Wellbeing Group provides professional installation, emergency repairs, and routine maintenance for all Brita tap dispensers. Whether you want to preserve your office investment with our comprehensive, multi-tiered Silver, Gold or Platinum service plans or simply need a rapid response to a breakdown, our certified engineers are here to support your facilities team.
TAILORED SERVICE
Knowledgeable and friendly service experts & engineers.
RAPID RESPONSE
Same day or next day solution to any technical issues.
FLEXIBILITY
Service packages and scheduling to suit your business and budget.
TRUSTED BY CLIENTS
96% of our clients would recommend us for servicing.
Do you need help with your Billi Tap?
Technical Support
Our very experienced technical support team are able to fix machines over the phone, by providing a helpful walkthrough assistance. If this cannot be resolved then an engineer call out will be arranged.
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Call Outs & Site Visits
If your issue is urgent and can’t be resolved remotely by our tech team, then we will arrange for one of our friendly engineers to fix your product on site at a date and time to suit you and your business.
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Service Plans
Our service & maintenance plans are designed to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convenient times and dates for your business.
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Common Brita Tap problems we fix
NO STILL WATER DISPENSING
Check whether sparkling water is able to be dispensed. If so, then it could be that the still water side is frozen. Unplug the unit for 24 hours, then see if it will work, if not, you will need to arrange for an engineer.
NO SPARKLING WATER DISPENSE
If the sparkling button is illuminated, reset the carbonator by switching the unit off and then back on. Also check the pressure on the CO2 regulator and that the CO2 is turned on.
NO HOT WATER DISPENSE
If the boiler light is on, try unplugging the unit and then turn back on, wait 5 minutes for the boiler to heat up. If hot water still doesn’t dispense, you will need to call our technical team.
COLD WATER DISPENSING WARM
Check that the unit is plugged in and the blue power light is on; if it is off, turn the machine on and wait at least 45 minutes to check whether the water is coming out cold. Secondly, if the blue light is on, check the unit’s vents to ensure they are clear of objects and dust. Clean the vents with a soft cloth if necessary.
BRITA UNIT MAKING LOUD NOISE
Check the water supply is turned on. If it is on, this is most likely a faulty unit and will need an engineer to fix.
INDUSTRY LEADING, NATIONWIDE ENGINEERS
We are an official service provider for Brita UK. Our Brita Tap engineers are positioned in every corner of the UK, ready to respond should any issues occur. Our technical teams can resolve many cases remotely. View our Brita Tap service plans for the best package for your business and budget.
Trusted by offices across the UK
very friendly.
Our dedication to market leading service excellence, delivered by industry experts.
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
Response Rate
Our rapid response mantra ensures all customer queries are responded to within 2 hours. Our expert technical team, can often solve issues remotely saving you money on call-outs.
Next Day Resolution
Our nationwide team of engineers are able to resolve 95% of all call outs by the end of the next working day. We always attempt to reduce any disruption to your business.
Our dedication to market leading service excellence, delivered by industry experts.
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
Response Rate
Our rapid response mantra ensures all customer queries are responded to within 2 hours. Our expert technical team, can often solve issues remotely saving you money on call-outs.
Next Day Resolution
Our nationwide team of engineers are able to resolve 95% of all call outs by the end of the next working day. We always attempt to reduce any disruption to your business.
Our Brita Tap Service Plans
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
BASIC
Silver
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
ADVANCED
Gold
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
PREMIUM
Platinum
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Replacement Parts Cover (Including associated labour costs)
FREE CONSULTATION
Chat with our Brita Tap experts.
Our sales and service teams are on hand to guide you through any enquiry and walk you through bespoke pricing options to suit your business & budgets.
Sales & Service Enquiries
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