Servicing & Maintenance
Dedicated aftercare, tech support and service plans. Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare on commercial coffee machines, boiling water tap systems and office water dispensers.
Get a tailored service quote
Quotes are typically sent within 24 hours. Our team will recommend the right system for your workplace and budget.
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TAILORED SERVICE
Knowledgeable and friendly service experts & engineers.
RAPID RESPONSE
Same day or next day solution to any technical issues.
FLEXIBILITY
Service packages and scheduling to suit your business and budget.
TRUSTED BY CLIENTS
96% of our clients would recommend us for servicing.
Service Plans
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
BASIC
Silver
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
ADVANCED
Gold
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
PREMIUM
Platinum
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Replacement Parts Cover (Including associated labour costs)
Service + Maintenance
Plans
Trusted by offices across the UK
very friendly.
Our dedication to market leading service excellence, delivered by industry experts.
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
Response Rate
Our rapid response mantra ensures all customer queries are responded to within 2 hours. Our expert technical team, can often solve issues remotely saving you money on call-outs.
Next Day Resolution
Our nationwide team of engineers are able to resolve 95% of all call outs by the end of the next working day. We always attempt to reduce any disruption to your business.
Our dedication to market leading service excellence, delivered by industry experts.
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
Response Rate
Our rapid response mantra ensures all customer queries are responded to within 2 hours. Our expert technical team, can often solve issues remotely saving you money on call-outs.
Next Day Resolution
Our nationwide team of engineers are able to resolve 95% of all call outs by the end of the next working day. We always attempt to reduce any disruption to your business.
Tailored Service & Installs
We work around your business
Account Management
Dedicated assigned team
Rapid Response
Technical support + call outs
Flexible Finance
Packages to suit all budgets
Awesome Aftercare
Service plans or pay-as-you-go
Coffee Machine Servicing
Tailored for commercial coffee systems.
Billi Tap Servicing
Official Billi Taps service partner.
Zip Tap Servicing
Approved Zip Tap service provider.
Water Dispenser Servicing
Bespoke service plans for your systems.
Facilities Management Partners
Wellbeing Group work with facilities management companies providing scheduled and reactive service, maintenance and repair visits for boiling water taps, water dispensers and office coffee machines. With a dedicated in-house account management and service teams delivery market leading support and after care.
A flexible approach to servicing, adapting to your schedules offering a range of service plans to support budgets and specific client requirements.
Specialised approach to refreshment systems maintenance and repairs, enables you to experience improved client satisfaction and servicing efficiencies.
A consideration of ergonomics, utility feeds and accessibility, tailored to any refreshment point each coffee and water system.
Dedicated account management with service & technical teams offering friendly, expert after care and nationwide engineers for call out visits.
FREE CONSULTATION
Chat with our coffee & water experts.
Our sales and service teams are on hand to guide you through any enquiry and walk you through bespoke pricing options to suit your business & budgets.
Sales & Service Enquiries
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