Privacy Policy

Privacy Policy of www.thewellbeinggroup.co.uk

WHAT IS THIS PRIVACY POLICY FOR?

This privacy policy is for this website www.thewellbeinggroup.co.uk and served by Wellbeing Group (UK) Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

This privacy policy will be updated by the data controller when necessary, always refer to this page for the updated version. Last updated : 05/03/2024

If you have any questions, please contact us:

Wellbeing Group (UK) Ltd, Severn House, Bromyard Road, Crown East, Worcester, WR2 5TR

Company number 09237964

THE WEBSITE

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

INFORMATION WE MAY GATHER FROM YOU

Thank you for visiting our website and for your interest in our products and services. At wellbeinggroup.co.uk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from you through our website for marketing purposes.

1. Information We Collect:
   • Company Information: When you visit our website, we may collect company andd/or information such as your name, email address, phone number, and mailing address. We collect this information when you voluntarily provide it to us through our online forms or when you interact with our website.
   • Usage Information: We may also collect non-personal information about your visit to our website, including the pages you view, the links you click, and other actions you take while browsing our site. This information helps us improve our website and provide a better user experience.
2. Use of Information:
   • We use the information we collect to communicate with you about our products, services, promotions, and events that may be of interest to you.
   • We may also use your information to respond to your enquiries, fulfill your requests, and provide customer support.
   • Non-personal information collected through cookies and similar technologies may be used for analytical purposes to understand how visitors interact with our website and to improve its functionality and performance.
3. Disclosure of Information:
   • We will not share may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are required to keep your information confidential and are prohibited from using it for any other purpose.
4. Third-Party Links:
   • Our website may contain links to third-party websites or services that are not owned or controlled by us.
5. Data Security:
   • We are committed to protecting the security of your company information and have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
   • However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Changes to This Privacy Policy:
   • We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
7. Contact Us:
   • If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at marketing@thewellbeinggroup.co.uk.

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Thank you for trusting Wellbeing Group with your company information.

USE OF COOKIES

This website uses cookies to better the user’s experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computers hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

CONTACT & COMMUNICATION

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time when it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regards to receiving email marketing material. Your details are not passed on to any third parties.

EMAIL NEWSLETTER

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998, you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address in the footer of this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to unsubscribe will be detailed instead.

CONTROLLING INFORMATION ABOUT YOU

To opt out of receiving communication from us, by email, post or telephone, please email marketing@thewellbeinggroup.co.uk or write to us at Severn House, Bromyard, Road, Crown East, Worcester, WR2 5TR.

To opt out of this website collecting Cookies, please activate the relevant setting on your browser to refuse the setting of all or some Cookies. Please note this may affect access to parts of this website.

EXTERNAL LINKS

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

ADVERTS AND SPONSORED LINKS

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

SOCIAL MEDIA PLATFORMS

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

SHORTENED LINKS IN SOCIAL MEDIA

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.